Contact Us


Customer Support Center

Monday - Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM

Call the Customer Support Center for any and all of your banking needs: troubleshooting debit/credit card issues, balance inquiries, status of transactions, transfers, and more. We're here to help you!

Bill Pay Support


Call Bill Pay Support for specific questions related to Bill Pay.

Chat Bubble

Chat Support

Monday - Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM

Chat with our Customer Support Center agents from your computer or mobile device! We're here to help you with all of your banking needs.

NOTE: Please do not share any account sensitive information such as account numbers or credit/debit cards numbers via the chat.


Telephone Banking


Call for basic account information like account balances and a list of recent transactions.


Lost or Stolen Cards

Credit Cards

To dispute charges on credit card, please call: +44-7547-716192

Debit and ATM Card

+44-7547-716192 (after hours only – during business hours please call our Customer Support Center)

Routing Number Illustration

Routing Number


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The First Guaranty Bank does not have any responsibility or control over any of these external web sites, their content or their privacy policies. We do not endorse or make any representations about third-party external web sites, including any information, products, materials or results that may be obtained from using them.

If you decide to access any of the linked third-party web sites, you do so entirely at your own risk. You are encouraged to review the privacy notice for each linked web site.